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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Griffis

October 20, 2025

5  out of  5
rating by Laura Griffis
"We switched to Michelle & State Farm a few years ago for our business & personal. It is by far the best move we have made. The service is above & beyond. Everyone in the office does a great job explaining & simplifying things for us."
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thomas heller

October 20, 2025

5  out of  5
rating by thomas heller
"Best insurance agent around. The whole group is friendly and I would recommend them to anyone."
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Dustin Ward

October 14, 2025

5  out of  5
rating by Dustin Ward
"Very helpful"
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Anthony McKinley

October 12, 2025

5  out of  5
rating by Anthony McKinley
"I am a long time customer, possibly 20 years or more. Michelle and her office have always been kind and helpful every single time I've called or stopped in. I left once for a better rate that did not end up actually benefiting me at all and we went right back."
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Mr Earp

October 9, 2025

5  out of  5
rating by Mr Earp
"Michelle and her team are always so amazing. They all take such wonderful care of myself and my family. We always have wonderful personalized conversations and it is obvious she is in this industry because she cares. We are currently in the process of purchasing a new home and I went as far to make it clear to my realtor that I would absolutely not even flirt with the idea of looking at or changing insurance agents. Along with Michelle, I have reached out to Kim many times over the years and it clearly trickles down through her team. Thank you for being the 1% in the business world to do everything right and truly take care of your customers. Wyatt J"
We responded:
"Holy smokes!!! You have made my day! Wyatt, thank you for taking the time to review us and thank you for being our customer !!!"
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Jennifer Lemus

October 2, 2025

5  out of  5
rating by Jennifer Lemus
"Quick and friendly!"
We responded:
"Thank you Jennifer!!"
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Josh Perkins

October 1, 2025

5  out of  5
rating by Josh Perkins
"It's always a pleasure dealing with Michelle and her team."
We responded:
"Thank you Josh!! We love working with you "
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Lauren Fleege

September 16, 2025

5  out of  5
rating by Lauren Fleege
"Michelle and her staff are excellent, knowledgeable, & friendly!"
We responded:
"Sincerely appreciate you!!"
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Andrew

September 13, 2025

5  out of  5
rating by Andrew
"Have always been very helpful and go thr extra mile"
We responded:
"Thank you so much!! I truly appreciate you and your taking the time to review us"
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Kyle Wagner

September 9, 2025

5  out of  5
rating by Kyle Wagner
"Michelle & Kim are the best people to work with!"
We responded:
"Ahhh!! Thank you Kyle!! We love you and your family!"
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Terry Sorensen

September 8, 2025

5  out of  5
rating by Terry Sorensen
"The people at MM SF are always helpful, knowledgeable, courteous and take care of our insurance needs!"
We responded:
"Terry, you and Rachel have been with me since I started and I so appreciate you and your family!! Thank you for supporting us with your kind review!"
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Catherine Mahoney

September 5, 2025

5  out of  5
rating by Catherine Mahoney
"Michelle has been in the business a long time and is very knowledgeable. She helped us through a difficult situation/claim with concern and integrity. Would definitely recommend her."
We responded:
"Catherine, I sincerely appreciate your review. We’ve had the opportunity to work closely together of recent and have really enjoyed! Thank you for choosing our agency!"
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Thomas Head

August 22, 2025

5  out of  5
rating by Thomas Head
"Very helpful and understanding"
We responded:
"Thank you Thomas ! We appreciate your taking time to share your experience with us!"
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Zach Carlson

August 21, 2025

5  out of  5
rating by Zach Carlson
"Great office, GReat people We have used them for over 20 years, and will contue to use them. Zach And Gary Carlson"
We responded:
"THANK YOU so much!! We love working with you guys and so appreciate your sharing!"
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becky novacek

August 21, 2025

5  out of  5
rating by becky novacek
"I am so pleased with the prompt service and help that is always available at Michelle's office!"
We responded:
"Thank you Becky!!"
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Todd Thompson

August 21, 2025

5  out of  5
rating by Todd Thompson
"Everyone in that office is polite, professional, and very Knowledgeable. I highly recommend them for all your insurance needs."
We responded:
"Thank you Todd!"
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Tom Mullally

August 20, 2025

5  out of  5
rating by Tom Mullally
"Very easy to deal with. Makes a sincere effort to help customers."
We responded:
"THANK YOU so much!! We love working with you and your family!!"
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Joshua Conner

August 19, 2025

5  out of  5
rating by Joshua Conner
"We had the pleasure of working with Kim out of Michelle Mathison’s office, and the experience was excellent from start to finish. Kim’s professionalism and dedication really stood out. Thank you for trusting us with the opportunity to help one of your clients. We were glad to improve the value of their roof and, in turn, add lasting value to their policy. Clear communication and a true commitment to client satisfaction made the process seamless. We look forward to working together again!"
We responded:
"Thank you Josh! I am so blessed to have Kim as apart of the agency and I’m very grateful for your review!"
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Tyler Bruhn

August 16, 2025

5  out of  5
rating by Tyler Bruhn
"Absolutely great service , communication and knowledgeable . A+"
We responded:
"Thank you so much Tyler!"
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Jamey Hanis

August 14, 2025

5  out of  5
rating by Jamey Hanis
"Michelle provided all of the information and documentation I was needing in a timely manner. Communication throughout the process was Great!!"
We responded:
"Thank you Jamey!!"
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Alex Beber

August 14, 2025

5  out of  5
rating by Alex Beber
"Michelle was super great to work with. Speedy in her responses and extremely helpful to myself and our mutual customer. She was wonderful to work with. Happy to help and eager to serve her customers."
We responded:
"Thank you Alex! Very appreciative of your comments!!"
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Jeremy Eickman

August 13, 2025

5  out of  5
rating by Jeremy Eickman
"Michelle has been my agent for over 20yrs. Couldn't ask for better customer service from her or her team. She even was able to insure a unique piece of equipment that other companies wouldn't touch. A+"
We responded:
"Thank you Jer!!"
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Andy Glogower

August 13, 2025

5  out of  5
rating by Andy Glogower
"Always helpful and excellent follow-up and communications! Highly recommend."
We responded:
"Thank you"
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Carla Murphy

August 12, 2025

5  out of  5
rating by Carla Murphy
"Working with Yulisa and Michelle from the State Farm team has been a pleasure. They’ve provided excellent customer service and support. I look forward to a relationship with them now and in the future."
We responded:
"Thank you so much for taking the time to review our office Carla! We are so excited to work with you !!"
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Jeremy Guenthner

August 12, 2025

5  out of  5
rating by Jeremy Guenthner
"I trust no one more when it comes to the coverages our family needs. And on the occasion where we have had claims, Michelle and her team have made the uncomfortable… comfortable."
We responded:
"Thank you Jeremy! We very much appreciate you and thank you for taking time to share "